Due to the customized nature of our products, we regret to inform you that we do not provide refunds or exchanges, except for our rugs, which may be exchanged within 3 days of delivery. For rug exchanges within Dubai Emirate, a fee of 100 AED applies, while a 200 AED fee is applicable for exchanges in all other Emirates in the UAE. It is essential to carefully verify sizes and colors before finalizing your order, and please be aware that natural materials may exhibit variations in color and pattern.
Should you have any inquiries or concerns about an item, we encourage you to contact our team for assistance. Feel free to reach out to us via WhatsApp at +971 58 577 0714. We are here to assist you with any questions.
Your WestEast Living Team.
